Marcus continues the conversation about Command and Control with Travis Norton and Kris Jenny. They discuss practical action items you can do now to reduce the friction inherent at all levels during tactical operations. Travis Norton is a Lieutenant in a Southern California agency. He is a CATO SLP 1 (Strategic Leadership Program) graduate, leads the CATO After Action Team, and teaches a variety of classes for the NTOA. Kristofer Jenny is a Sergeant at a Northern California police agency and is part of the CATO Team Leader Teaching Cadre. He is a CATO SLP 2 graduate and was instrumental in creating CATO's Critical Incident Management for Supervisors course.